I have had nothing but issue after issue since I transfered my banking to PNC. The FINAL straw came when I deposited a check in a PNC ATM machine the day before my bills were due. The amount deposited was more than enough to cover the bills that were due. But due to some nuances of the banking process I was charged over draft fees even though my online banking statements said I had enough money to cover the electronic debits. After speaking with 2 PNC customer reps I was still denied a fee reversal given the circumstances. So I am forced to close my account and move on to a new institution. To top it all off I NEVER received the $200 gift I was promised at the time of opening up a new account and starting direct deposit with PNC. So broken promises and lack of treating customers with a little appreciation and courtesy has forced me to cease being a "Valued" customer.
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